1. General Information

TimbersBliss OÜ places great importance on protecting the personal data of its customers, employees, and visitors.
This Privacy Policy explains how we collect, use, disclose, transfer, and store personal data.
We process personal information in accordance with the laws of the Republic of Estonia and the General Data Protection Regulation (GDPR) of the European Union.
Personal data refers to any information that can be used to identify an individual.

2. Purpose of Data Processing

TimbersBliss OÜ processes personal data in order to:
  • fulfil the company’s legitimate objectives, and
  • provide the best possible service to our customers.
The data we collect from customers is limited to the minimum necessary and may include:
  • contact details (first and last name, company name, postal address, phone number, email address),
  • purchase history and product preferences,
  • any other information shared during customer communication.
The processing of personal data is necessary for the provision of ordered services.
The legal basis for data collection may include:
  • customer consent (given by email or other written form),
  • a valid contract, or
  • a legal obligation.

3. Use of Collected Data

Collected personal data may be used for the following purposes:
  • issuing and sending invoices,
  • sharing information about our products and services,
  • measuring customer satisfaction,
  • storing data only as long as necessary to fulfil the stated purpose.
Data is deleted immediately upon customer request or once the processing purpose has been achieved.

4. Data Modification and Deletion

Data subjects have the right to:
  • modify their personal information by notifying us via email,
  • exercise the right to be forgotten by sending an email request for data deletion.

5. Data Sharing

Personal data may be shared only:
  • when required by authorities, or
  • when it is necessary to provide the customer’s ordered service.

6. Data Security

We apply all necessary technical and organizational security measures to protect personal information.
Access to personal data is granted only to authorized personnel.
If you notice any data protection breaches, please report them immediately to info@timbersbliss.ee.

7. Policy Updates and Contact

TimbersBliss OÜ reserves the right to update or amend this Privacy Policy at any time.
All updates will be published on our website, and loyal customers will be notified when relevant.
If you have any questions or concerns, please contact us at info@timbersbliss.ee.
In case of disputes, you may contact the Estonian Data Protection Inspectorate or a court of law.